New upgraded Cummins China Online Service Center Relying on Cummins' proprietary electronic tools and big data platform technology, the newly upgraded Cummins Care is committed to creating a new model of interoperability, intelligent, proactive and preventive services. 7*24*365 responds to customer needs and provides products and services to users. Full service such as information, warranty claims, diagnostic support, digital services, and car networking services.
Cummins Care's full service flow on the e-Cummins APP mobile client
Cummins China's new naming service reflects the focus of service upgrades - "Cummins China" means linking partners and users in China; "Online Service Center" highlights "always on" when users need it. Online, providing users with friendly, accurate, timely and convenient active intelligent services.
Intelligent Networking leads the new model of active and preventive services
With the development of intelligent network and the upgrading of emission standards, traditional and inefficient passive services can no longer meet the after-sales service demand of today's commercial vehicle market. The future development direction will be based on big data efficient and accurate services + active preventive services. This is also the goal of the new upgraded Cummins Care.
To achieve this goal, intelligent network is indispensable. In fact, intelligent network is one of the main features of Cummins VI products. At present, more than 240,000 vehicles equipped with Cummins engines, including Cummins China, partners and other channels, have joined the Cummins car network system, with more than 180,000 active vehicles. The engine operation of these active vehicles will be transmitted to the data. Platform, a professional team to analyze the data.
After the new upgrade, Cummins Care can track the usage of Cummins user vehicles in real time, classify and record the faults of the vehicle engine. When a fault occurs, Cummins Care staff will contact the user for the first time to provide maintenance reminders and driving instructions. service.
Based on the engine data recorded in the background of the system, we can predict the running status of the vehicle for a period of time, on the one hand to provide users with reference, on the other hand, it is also convenient for the after-sales team to advance the accessories and arrange maintenance preparations. At present, preventive services have made great progress. In the future, Cummins Care will upgrade its service system to fully open work orders and claims, and provide more active services for users.
Reading volume: Source: Cummins China Author: Yue FengProduct Scope:
Dia (mm): 63.5, 76, 89, 102, 108, 114, 127, 133, 140, 152, 159, 168, 178, 194, 219
Length (mm): 170-2800
Executive Standard: GB/DIN/CEMA/SABS/JIS
Advantage:
Our rollers enjoy minimum revolving resistance, low vibration and
noise, good concentricity, long lifetime, low maintenance cost and high
loading capacity.
Material:
Tube: High-precision ERW, welded with DIN2394 Standard
Shaft: Cold drawn steel in accordance with DIN17100 and other equivalent standard, ISO h6 precision
Bearing housing: Cold pressing working, ISO M7
Seals: Labyrinth seal, Nylon 6
Bearing: Deep groove ball bearing C3 clearance
Painting: Ordinary painting, hot galvanized painting, electric static spraying painting, baked painting, Epoxy painting
Idler Roller,Rubber Disc Roller,Impact Cushion Roller,Conveyor Rollers Return Roller
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